Referral code not showing

Open in a private window, disable ad-blockers, allow cookies, and ensure the session begins on the referral link.

Typically ~60 days and two paid cycles on a qualifying plan—see official terms.

PAC port and discount

Complete the order first via referral, then port your number if instructed by Lebara.

Fix: Lebara referral code/link not working

Q: Discount not visible at checkout

Re-start from the referral link, re-select the plan, ensure you’re a new customer, and check for a promo field.

Quick checks

Start from the referral link again.
Disable ad‑blockers and allow cookies (tracking required to attribute the referral).
Try a private/incognito window.
Clear cached session or switch device/mobile vs desktop.

Scenario: Discount not visible at checkout

Close all Lebara tabs.
Click the referral link again and re‑select your plan.
Ensure you qualify as a new customer.
Look for the promo/referral field and ensure it’s applied.
Try switching device or browser if it still doesn’t appear.

Scenario: Code not showing

Some flows auto‑apply the discount. If a code field exists but it’s empty, try private mode, allow cookies, and start fresh from the referral link.

Scenario: Reward/payment timing confusion

Typical eligibility requires about 60 days on a qualifying plan and two paid billing cycles. The referrer’s reward is paid after eligibility is met. Always check the official terms.

Scenario: Porting a number (PAC) or using eSIM

Complete the order via the referral flow first. Then follow Lebara’s instructions to port your number (PAC) or activate eSIM.

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Not affiliated with or endorsed by Lebara or Vodafone. Offers & terms may change—see the official pages.